ONE SLA FOR YOUR ENTIRE ENTERPRISE.
IT infrastructure governance and maintenance should be a utility—like the electricity for your lights, the water delivery, and daily mail—unnoticed until something goes wrong. But when it does go wrong, IT repairs can be costly—leading to a drain on revenue, increased downtime, or just decreased productivity.
That’s why it’s critical to have the right partner, one that can not only cover adverse events but create and maintain the proper measures that prevent events from occurring altogether.
Adirondack Networks Inc. is an experienced, dedicated IT infrastructure company that businesses across industries trust to maintain their enterprise hardware. With decades under our belt, we perform everything from routine tasks and check-ups to large-scale implementations that mitigate enterprise risk, increase productivity, and consolidate paperwork.
ONE IS THE MAGIC NUMBER.
By relying on Adirondack Networks ADCARE for maintenance and performance-tasks, across your entire infrastructure, businesses can minimize paperwork while maximizing uptime through:
- A single contract
- A single renewal date
- A single point-of-contact
- A single integrated lifecycle solution
- A single global multi-vendor support team
- A single interface to manage all of your assets, in real time
Adirondack Networks ADCARE executes enterprise maintenance on a bi-monthly, monthly, and quarterly basis, or as often as it takes to keep your IT infrastructure running smoothly and cost-effectively.
With lifetime support guarantees, we maintain your IT infrastructure from day one through to end-of-life and end-of-support management. Beyond maintenance, our team can support your hardware needs as they arise, with data erasure and destruction services, life-cycle management, and augmented monitoring solutions.
ON-CALL FIELD SERVICES.
Whether it’s 10 AM on a Monday or 5 AM on a Saturday, our team provides on-call field services:
- Dedicated personnel, who understand your business
- Highly skilled technical assistance centers and support specialists
- Call escalation protocols
- The View portal to support all tickets, service histories, opencall monitoring, and resolution lead-time