Features

The service provides managed Network-Based DDoS mitigation with 24/7 response to DDoS attacks. Mitigation (filtering) of traffic begins only after you request your traffic be placed into protect mode in response to a suspected attack. Critical requests are reviewed within fifteen (15) minutes and, if required, will place customer’s traffic into protect mode. Other details include:

• DDoS mitigation engine: Uses best-in-class network visibility and analysis capabilities
• Initial set-up consultation: End-customer meeting to establish the mitigation alert policy, determine the appropriate response procedure and define the customer’s zones, method of diversion and delivery.
• 48-hour provisioning: Once the end-customer has provided all required information, the service is provisioned and tuned, typically over a 48-hour period, and any required initial policies are applied.
• Change parameters/countermeasures on the fly: During attack, parameters can be changed and countermeasures enabled/disabled to match the characteristics of the attack at hand.
• Detection and Mitigation support for Savvis Internet Customers (AS3561)
• Mitigation support only for Non-Savvis Network customers (non-AS3561)

Technical Specifications

• Up to 10Gbps DDoS mitigation
• Protects against TCP SYN Authentication, HTTP SYN Authentication, invalid packet filtering, TCP Connection Reset, and Zombie Detection with the ability to adapt defensive measures when the attack changes
• Mitigation engine uses NetFlow to analyze and identify anomalies

Packages & Pricing

This service is available in the United States. All pricing for the packaged offerings are listed as suggested retail price (SRP) in US currency.

Low Attack	High Attack
Single Data Center Physical Locaiton Maximum of 256 Public IP Addresses and 10 Zones (device, subnet, multiple subnets - by similar traffic type and patterns i.e. web, db $1,500.00 One-TIme Setup Fee (per site) $250/hr. Under Attack Fee (per site)	Single Data Center Physical Locaiton Maximum of 256 Public IP Addresses and 10 Zones (device, subnet, multiple subnets - by similar traffic type and patterns i.e. web, db $1,500.00 One-TIme Setup Fee (per site) $150/hr. Under Attack Fee (per site)
Starting at $1,500.00 /month Subscription Fee (per site) Contact Us We will be happy to answer any of your questions. Name * Please enter your name! Email * Please enter your email! Phone Message * Write your message! Security Code * Security code is not correct	Starting at $3,000.00 /month Subscription Fee (per site) Contact Us We will be happy to answer any of your questions. Name * Please enter your name! Email * Please enter your email! Phone Message * Write your message! Security Code * Security code is not correct

Features

Adirondack Networks Log Management Service by Savvis includes hardware, software, installation, 24/7 monitoring, alerting, and support. Log traffic is sent via an encrypted session to the centralized Savvis log management infrastructure for processing and archival.

The service enables system logs from selected systems such as financial, intellectual property and e-commerce, to be logged and stored online for 90 days in an easily-searchable format. An additional 12 months of offsite storage is also included in the service. Different log sources and file-types can be normalized and formatted to provide a valuable record for auditing and reporting needs. Equally, the Security Operations Center assists in identifying critical logs, developing filters and alert rules, and creating custom reports.

The service includes:

• Collects logs from a wide variety of security and network devices, operating systems, and applications.
• Alerts the customer to anything that is flagged according to pre-defined alert criteria — customized as well as standardized.
• Reports on a variety of log parameters, including those related to specific security standards.
• Stores and archives with daily backups to a high-availability storage infrastructure.
• Access to the SAVVIS Security Services team backed by experienced & credentialed security professionals.
• 24/7 support for Log Management problem resolution and Customer inquiries.
• Allows real-time access to log file data for a maximum of (90) ninety days, to be accessed via a dedicated log management appliance.
• Archives log data offsite for a maximum of (12) twelve months.
• Log source configuration guidelines for supported devices

Technical Specifications

• Leverages market-leading LogLogic® technology
• Savvis has deployed a high-availability storage infrastructure, with daily back-ups, to support the service with the Log Management Service infrastructure runs ongoing integrity checks to verify that log data has not been altered.
• Real-time logs are available online for 90 days, via the Log Management Service portal.
• Older log data is retained in an off-site archive for up to 12 months, utilizing Savvis’ Utility Backup and Vaulting infrastructure. And, restoration of log data greater than 90 days old will commence within 6 hours of your request.
• Critical alerts are reviewed within 15 minutes and attempt to notify the customer within 60 minutes, by telephone, pager or electronic mail, as specified in the customer’s escalation procedure

Packages & Pricing

This service is available in the United States. All pricing for the packaged offerings are listed as suggested retail price (SRP) in US currency.

500 Event Rate	1,500 Event Rate
Up to 500 messages per second Provision log management appliance, install, setup and configure Standard alert rules up to 20 custom Provide log source configuration guidelines for supported devices $1,200 one-time setup fee per site	Up to 1,500 messages per second Provision log management appliance, install, setup and configure Standard alert rules up to 20 custom Provide log source configuration guidelines for supported devices $2,400 one-time setup fee per site
Starting at $1,500.00 /month Subscription Fee (per site) Contact Us We will be happy to answer any of your questions. Name * Please enter your name! Email * Please enter your email! Phone Message * Write your message! Security Code * Security code is not correct	Starting at $3,100.00 /month Subscription Fee (per site) Contact Us We will be happy to answer any of your questions. Name * Please enter your name! Email * Please enter your email! Phone Message * Write your message! Security Code * Security code is not correct